120+ Products

Modern Problems Need Modern Solutions

Leading credit collection and debt recovery services across Andhra Pradesh, Telangana, and Tamil Nadu

ISO Certified
20+ Years Experience
100% Compliant
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120+
Products
🏆
20+
Years of Experience
👨‍💼
1300+
Team & Staff Members
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26
Strategic Locations

Our Services

We help banks, NBFCs, fintech lenders, and financial institutions manage overdue portfolios through structured approaches that ensure higher recovery ratios, controlled operational costs, and real-time reporting.

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Credit Collections

Early, Mid & Late bucket collections through trained field and tele-calling teams with structured recovery strategies.

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Debt Recovery

Professional recovery through field operations and systematic follow-ups to maximize collection efficiency and recovery rates.

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Borrower Tracing

Advanced data intelligence and verification services to locate borrowers and validate contact information accurately.

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Settlement Support

Negotiated settlements and customized repayment planning to facilitate mutually beneficial resolution arrangements.

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Legal Coordination

Legal escalation support when required, coordinating with legal teams for effective resolution of complex cases.

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Real-Time Reporting

Comprehensive MIS and dashboard reporting with real-time updates on collection performance and portfolio status.

About Us

Who We Are

Hallmark Financial Services is a leading credit collection and debt recovery company operating across Andhra Pradesh, Telangana, and Tamil Nadu. With a workforce of over 1,300 trained professionals and a presence in 26 strategic locations, we support India's top financial institutions in recovering dues efficiently, ethically, and in full compliance with regulatory standards.

We specialize in structured recovery solutions that combine field operations, tele-collections, data intelligence, and legal coordination to deliver consistent performance while maintaining borrower dignity and client trust.

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Building Trust

Since 2004

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Our Mission

To provide ethical, compliant, and technology-driven recovery solutions that help financial institutions reduce NPAs while preserving customer relationships.

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Our Vision

To be recognized as South India's most trusted and performance-driven debt recovery partner, known for transparency, compliance, and operational excellence.

Our Values

Integrity, transparency, and customer satisfaction drive everything we do. We believe in building long-term partnerships.

📍 Our Presence

Strategic Locations Across South India

With 26 strategic locations across Andhra Pradesh, Telangana, and Tamil Nadu, we ensure comprehensive coverage and efficient service delivery

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Andhra Pradesh

14 Locations

Visakhapatnam
Vijayawada
Guntur
Kakinada
Eluru
Nellore
Kurnool
Kadapa
Anantapur
Ongole
Rajahmundry
Tirupati
Srikakulam
Vizianagaram
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Telangana

11 Locations

Hyderabad
Warangal
Kothagudam
Karimnagar
Nalagonda
Nizamabad
Khammam
Mancherial
Mahabubnagar
Suryapet
Sangareddy
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Tamil Nadu

1 Location

Chennai

Expanding Soon: We're planning to extend our presence across more cities in Tamil Nadu to better serve our clients.

26
Strategic Locations
3
States Covered
1300+
Team Members

Our Clients

We are proud to serve some of India's leading financial institutions, including major banks, NBFCs, and fintech companies. Our long-term partnerships are built on trust, performance, and accountability.

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HDFC Bank
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Axis Bank
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State Bank of India
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Bank of Baroda
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Kotak Mahindra Bank
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AU Small Finance Bank
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HSBC
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Aditya Birla Finance
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Tata Capital
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Cholamandalam
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Poonawalla Finance
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IIFL Finance
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FinCollect
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Fullerton
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Hero Fincorp
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IARC
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CredRight Finance
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Moneyview
H
S
T
18+ Leading Financial Partners
Banks, NBFCs & Fintech Companies
FAQ 💬
💬 FAQ

Frequently Asked Questions

Find answers to common questions about our debt recovery and credit management services

We provide six comprehensive services: Credit Collections (early, mid & late bucket tele-calling teams), Debt Recovery (field operations with trained executives), Borrower Tracing (data intelligence & skip tracing), Settlement Support (negotiated repayment plans), Legal Coordination (escalation support & documentation), and Real-Time Reporting (MIS dashboards with live updates). Our 1,300+ professionals use ethical practices and advanced technology to maximize recovery while preserving customer relationships.
We prioritize data security with ISO-certified processes, encrypted databases, and strict compliance with RBI guidelines and data protection regulations. Our team undergoes regular training on compliance standards, and we maintain comprehensive audit trails for all operations.
Recovery timelines vary based on debt age, amount, and borrower cooperation. For early bucket (0-90 DPD), we typically see results within 30-45 days. Mid bucket (90-180 DPD) cases take 45-90 days, while late bucket and NPA cases may require 3-6 months. Our real-time MIS dashboards provide daily updates on collection progress, call dispositions, and resolution status across all accounts.
We offer flexible pricing models including contingency-based fees (percentage of recovered amount) and fixed retainer fees. Our pricing depends on portfolio size, debt age, and service requirements. Contact us for a customized quote tailored to your specific needs with no hidden charges.
We operate across 26 strategic locations in Andhra Pradesh (14 cities including Visakhapatnam, Vijayawada, Guntur, Kakinada, Tirupati), Telangana (11 cities including Hyderabad, Warangal, Karimnagar, Nizamabad), and Tamil Nadu (Chennai). We primarily serve the banking sector, NBFCs, and fintech companies, with clients including HDFC Bank, Axis Bank, SBI, Kotak Mahindra, Tata Capital, and many other leading financial institutions across South India.
Getting started is simple! Contact our Visakhapatnam Head Office or Hyderabad Branch Office via the contact form below. We'll schedule a free consultation to understand your portfolio requirements, assess your recovery needs, and propose a customized solution. Our onboarding process includes NDA signing, data security setup, team allocation, and system integration—typically completed within 7-10 business days. We work with banks, NBFCs, and fintech companies of all sizes.

Still Have Questions?

Our team is here to help you with any inquiries

Contact Our Team →
💼 Get In Touch 📧
✉️ Get In Touch

Contact Us

Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible

Call Us

Mon-Fri from 9am to 6pm

+91 9849466624

Email Us

We'll respond within 24 hours

Hallmark.boss@gmail.com

Visakhapatnam Office

Flat No. 205, Bharat Towers, 47-3-28/21, 5th Lane, Dwarakanagar, Visakhapatnam, Andhra Pradesh - 530016

Hyderabad Office

101, 201, Metro Towers, Patigadda Road, Begumpet, Hyderabad, Telangana - 500003

Fast Response Time

We typically respond within 2-4 hours during business hours